Noah's Ark School of Leadership Harare Zimbabwe

HR TRAINING FOR NON-HR MANAGERS

course detail

If a man empties his purse into his head no one can take it away from him. An investment in knowledge always pays the best interest.

HR TRAINING FOR NON-HR MANAGERS

Empower non-HR managers with essential HR skills to enhance team dynamics, drive engagement, and improve organizational performance in today’s competitive business environment.

objective

In today’s dynamic business environment, effective human resource management is crucial for organizational success. Non-HR managers often find themselves in situations where they must handle HR-related tasks, from recruitment to performance management. This course is designed to equip non-HR managers with the essential HR knowledge and skills they need to manage their teams effectively. By understanding HR principles, managers can foster a positive work environment, enhance employee engagement, and drive organizational performance.

 

Course Benefits

 Participants will gain essential HR skills that enhance their managerial capabilities and career prospects.

 Knowledge of HR practices boosts managers’ confidence in handling HR-related issues.

 Participants will have the chance to connect with peers and share best practices, fostering a collaborative learning environment

 Managers will receive practical tools and resources that they can apply immediately in their roles

 Acquiring HR knowledge can open up new career opportunities and pathways for advancement within the organization.

Course Coverage

  • Definition and Importance of Human  Resources Management.(HRM)
  • Overview of HRM and its role in organizations.
  • The strategic importance of HRM in achieving business goals.
  •   Recruitment and selection.
  •   Training and development.
  •   Performance management.
  •   Employee relations.
  • Overview of employment laws and regulations.
  •   Ethical considerations in HR practices.
  • Understanding the Recruitment Process
  • Job analysis and description.
  • Sourcing candidates: internal vs. external recruitment.
  • Interviewing skills: types of interviews and best practices.
  • Assessment methods: tests, reference checks, and background checks.
  • Onboarding New Employees
  • Importance of effective onboarding.
  • Best practices for integrating new hires into the organization.
  • Setting Performance Standards
  • Establishing clear performance expectations
  • The role of KPIs in performance management.
  • Conducting Performance Appraisals
  • Different appraisal methods: 360-degree feedback, self-assessment, etc.
  • Providing constructive feedback and coaching.
  • Managing Underperformance
  • Identifying performance issues.
  • Strategies for improvement and development plans.
  • The importance of employee engagement for organizational success.
  • Factors that influence employee engagement.
  • Conflict Resolution
  • Common sources of workplace conflict.
  • Techniques for resolving conflicts effectively.
  • Creating a Positive Work Environment
  • Strategies for fostering a culture of respect and collaboration.
  • The role of recognition and rewards in employee motivation.

CUSTOMER SERVICE EXCELENCE TRAINING

CUSTOMER SERVICE EXCELENCE TRAINING

Transform your team's customer service skills with our training, ensuring confident interactions that turn complaints into positive outcomes.
Learn More

WORKS COUNCIL TRAINING PROGRAMME

WORKS COUNCIL TRAINING PROGRAMME

The program equips participants with skills and knowledge on legal frameworks, communication, conflict resolution, and collaboration for effective Works Councils.
Learn More
Scroll to Top